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Example data: the example and the tools behind it are not reviewed. This page is not indexed.

Draft

Sales and customer support

Smaller sales and support organisations

CRM, customer chat and ticketing, newsletters and e-signatures with open tools instead of HubSpot, Intercom, Mailchimp and DocuSign.

Open in the stack builder

Assumptions

  • Customer data must be storable in the EU, which assumes the tools are self-hosted or run by a provider in the EU.
  • Every relation in the example is proposed: no person has checked it against the evidence yet.
  • The example contains no prices. Costs for hosting, support, migration and internal time must be entered by you in the savings calculator.

Requirements in the example

  • Can run in the EU

Slots

  • Sales CRM: Twenty

    AGPL-3.0· open core

    Replaces: HubSpot CRM

    Rationale: Recorded as a direct alternative to HubSpot CRM.

    • Can run in the EU: Met (Self-hosted: you choose the region)

  • Helpdesk and live chat: Chatwoot

    MIT· open core

    Replaces: Intercom

    Rationale: Recorded as a direct alternative to Intercom for customer chat and tickets.

    • Can run in the EU: Met (Self-hosted: you choose the region)

  • Newsletters and email campaigns: listmonk

    AGPL-3.0

    Replaces: Mailchimp

    Rationale: Recorded as a partial alternative to Mailchimp for newsletters and mailings.

    • Can run in the EU: Met (Self-hosted: you choose the region)

  • E-signature: Documenso

    AGPL-3.0· open core

    Replaces: DocuSign eSignature

    Rationale: Recorded as a direct alternative to DocuSign eSignature.

    • Can run in the EU: Met (Self-hosted: you choose the region)

Check against the catalogue

4 of 4 slots filled · 0 errors · 0 warnings · 0 unknown requirements

  • Note · Newsletters and email campaigns: The relation behind the choice is proposed, not verified

Input for your own assessment, not a quote or a guarantee. Proposals are based on recorded relations and facts with their stated status; unknown facts have not been checked.

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